277 Reviews Found
Confirmed Service Customer
Brought the car in dead and it was fixed and returned four hours later
John L.
DALY CITY
Business Response
Wow, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Service was great, I was able to drop off my truck for service while handling some other business in the area and David M., Was great about fitting me in without appointment which made my day must appreciate.. Thanks David M.
Lawrence P.
SAN FRANCISCO
Business Response
It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stewart Chevrolet!
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Confirmed Sales Customer
We had a great experience at Stewart Chevrolet and especially with Ryan Lange. We knew we wanted an EV, but we didn't know what kind of car we wanted to buy. We looked at several cars, from a used Bolt to a new Blazer. We ultimately bought the Equinox EV, but of course, we changed our minds about the color at the last minute. Ryan patiently helped us work through our indecision and we are so happy with our new car! Thank you Ryan! We look forward to referring friends and family to you!
Julie S.
SAN FRANCISCO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
The staff were all very nice, communication and coordination of my service appt. Were spot on. The service and detail department did a great job on the service.
Jonathan B.
SAN BRUNO
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My experience was wonderful! I am a returning customer, having purchased multiple vehicles . Working with Scott Wright is a pleasure��� I also enjoyed working with Kaung. His friendly personality and knowledge of my vehicle was so helpful��� Thanks so much Stewart Chevrolet!
Barbara S.
SAN MATEO
Business Response
Hi, we are so pleased you enjoyed your visit to Stewart Chevrolet! Thank you, and have a fantastic day!
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Confirmed Service Customer
I appreciated Lina and the crew who took care of my car and added some of the discounts and got my car done in time.
Monica F.
SOUTH SAN FRANCISCO
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Service Customer
Service Advisor David McCauley is always professional and I trust his service recommendations.
Tom H.
SAN FRANCISCO
Business Response
Hi there, thank you for taking the time to leave a review for us at Stewart Chevrolet. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
The ultimate service experience very professional and understanding your service needs and David McCauley is the best at that.
Larry H.
EL DORADO HILLS
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stewart Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
David is always helpful and knows What is needed.He has helped me several times with and without an appointment.
Michelle K.
SAN FRANCISCO
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
Very satisfied and happy with the service. Rayan and Jayvee are Amazing and professional.
Sima S.
SAN FRANCISCO
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Two comments: 1. The service provider is particularly unfriendly. It's uncommon these days to find service providers who don't know how to present themselves in friendly, approachable ways. 2. This is even more important: I just learned that messages I receive from your service department are from bots, who answer as if they're real people. i sent a number of messages to your "bots" that never got the response they promise because I have heard that the service department and the sales department are separate entities. Your bot told me twice they'd pass information along to a sales representative. The sales representative told me he never received anything from the service department. I'm giving you the lowest mark possible for using computers to represent you who apparently don't do what they claim to do.
Thomas S.
SAN FRANCISCO
Business Response
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Service Customer
Joe and Will did a great job explaining the situation and what they were going to do to address it.
Jon D.
SAN FRANCISCO
Business Response
Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
I made an appointment to look at two Blazer EVs days ahead of our visit to Stewart Chevrolet, yet the dealership seemed a little unprepared. But overall I had a good experience with all the people at the dealership.
Kenneth H.
JANESVILLE
Business Response
Wow, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stewart Chevrolet!
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Confirmed Sales Customer
JayVee and store mangager, Sean, were great! No pressure. Very helpful and informative in the process of the Equinox EV. Definitely would come back to lease or purchase another vehicle in the future.
Jeffrey G.
DALY CITY
Business Response
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Everyone was polite and friendly. Only thing was when I left the lot with the vehicle, the low washer fluid warning was displayed and no floor Matt's in the vehicle. They did say they ordered new mats for it and that I have to return to get them.
Eric T.
SOUTH SAN FRANICSCO
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Business Response
Thank you for choosing Stewart Chevrolet - Service as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
Met service expectations. I appreciate David's professionalism.
Carver H.
SAN FRANCISCO
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
They were very courteous and got me on the road quickly.
Mark D.
LOS GATOS
Business Response
Hi there, thank you so much for your positive comments about Stewart Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stewart Chevrolet!
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Confirmed Service Customer
Check in was good but it seem to take a long time to have the car serviced for an oil change and tire rotation. Got a call that car was done after the time frame quoted.
Henry E.
PACIFCA
Business Response
Thank you for choosing Stewart Chevrolet as your first choice for all your automotive needs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stewart Chevrolet!