Confirmed Service Customer
I left my car for service and I did not receive a call update to let me know my car was going to stay overnight. I would have appreciated that I was communicated this to plan ahead and it made it difficult the next morning to have to get to work and take my kids to summer camp.
Jacqueline H.
SOUTH SAN FRANCISCO,
CA
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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