Confirmed Service Customer
Not as courteous or knowledgeable as I would expect my dealer to be. Was not treated with respect or care.
Amanda B.
REDWOOD CITY,
CA
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
You guys are the best in the business!! Service/Consultant Advisor: David McCauley is always on point in making sure my GMC Sierra continues and stays...
Confirmed Service Customer
David did a excellent job on helping with my recall , also there a problem with my brakes and David explained what to do to fix the problem. Very prof...
Confirmed Service Customer
My husband has been dealing with Dave (in the service dept) for years. Dave has always gone out of his way to accommodate our needs. He is a friend an...
Confirmed Service Customer
Henry, our service assistant at Stewart Ghevrolet was punctual and kept a schedule on time.. Further Chevrolet covered my problem under warranty. i am...